Terms & Conditions

Please see the terms and conditions of Gumtree Lodge. If you any any queries, please do not hesitate to contact us via our contact page.


Daily Rate Excludes
  • 1% Tourism Levy calculated on room rate
  • All meals not mentioned above
  • All beverages
  • All incidentals & extras
Deposit & Payment

Please note that to confirm your accommodation reservation/s, a 50%
deposit of your total accommodation is required within 48 hours from date
of enquiry.

The balance of your accommodation amount is payable 14 days prior to
arrival. Should your reservation be made within 14 days of your arrival,
balance of your account must be settled on arrival by cash, credit card or
bank guaranteed cheques.

All extras will be charged for and payable on departure from the lodge.
Should the deposit not be received within the specified time, we will
contact you to either confirm your reservation or release.

CANCELLATION FEES & POLICIES – ***PLEASE NOTE***

Should you cancel your reservation you will forfeit a percentage of your
deposit as follows:

  • 1-14 days prior to arrival 100% of deposit
  • 15-28 days prior to arrival 75% of deposit
  • High Season and Special Events – No refund of Deposit

Should your reservation be confirmed as a management guarantee and be
cancelled within 48 hours of your arrival, you will be charged one (1)
full night’s accommodation.

Banking Details

Account Name: Gumtree-Lodge
Bank: ABSA
Branch: Umhlanga Rocks
Account Number: 4066723999
Branch Code: 510829

As proof of payment, please forward a copy of your deposit slip or
remittance advice together with your reservation number to:

Fax: +27 (031) 539 7188
Email: info@gumtree-lodge.co.za
Please note that no booking is considered confirmed until a deposit is
received and our reservations office has sent through your confirmation
letter.